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Privacy policy

Privacy Policy

1. Introduction

This Privacy Policy explains how MOOV BOX (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit or make a purchase from moov-box.com.

We are committed to ensuring that your privacy is protected in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and relevant U.S. privacy laws.


2. Company Information

Company Name: MOOV BOX
Legal Form: LLC
Registered Office: 760 Commerce St, Dallas, TX 75202
Email: contact@moov-box.com
Publication Director: Xavier POUILLAT


3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

3.2 Automatically Collected Data

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies


4. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing communications (only with your consent where required)


5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to fulfill your order)

  • Legal obligations

  • Legitimate interests (improving services, fraud prevention)

  • Consent (for marketing communications)


6. Sharing of Personal Data

We may share your data with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting providers

  • Marketing and analytics services

These third parties are only given access to the data necessary to perform their functions.


7. Shopify Hosting

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.

Your data may be stored through Shopify’s data storage, databases, and applications, secured behind a firewall.


8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States and Canada.

We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.


9. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements


10. Your Rights

10.1 GDPR Rights (EEA Residents)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

10.2 U.S. Privacy Rights (e.g., CCPA/CPRA)

Depending on your state of residence, you may have the right to:

  • Know what personal data is collected

  • Request deletion of your data

  • Opt out of the sale or sharing of personal data

  • Non-discrimination for exercising your rights

To exercise your rights, contact us at: contact@moov-box.com


11. Cookies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage

  • Personalize content and ads

You can manage your cookie preferences through your browser settings.


12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


14. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.


16. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: contact@moov-box.com